Frequently Asked Questions

Where are you located?

Fresno, California USA

Are you authorized dealers?

We are authorized dealers for all brands shown on the authorized dealer section on our homepage.

Are your watches guaranteed authentic?

All watches sold by Militare Watch are guaranteed to be 100% authentic.

Watch warranty & service?

All of our new watches from our authorized brands carry full manufacturers warranty as detailed in each listing.

Other brands and pre owned watches only carry warranty if noted in the description.

Minor repairs for most of our authorized brands can be done locally here in California by our authorized Swiss trained watchmaker.

Do you take trades?

Yes, please contact us with trade proposals

Do you offer layaway?

We offer layaway on some watches, please contact us for details

Do you entertain offers?

Reasonable offers on some watches may be accepted, please contact us with your offer

What payment methods are accepted?

PayPal, bank wire, certified check or money order are accepted.

How are orders shipped?

Orders are shipped via USPS, Fed Ex or UPS at our discretion.

All shipments are insured and require signature at delivery.

We will email your tracking number after purchase.

Do you ship internationally?

Yes, we ship worldwide.  Import taxes are the sole responsibility of the buyer.

Return policy?

Returns are accepted with a 10% restocking fee.  Watches priced $2500 and above capped at $250.  Watch must be returned within 3 days of receipt along with a return authorization from Militare Watch.  Watch must be returned in unworn and original condition as described in sales listing.

Return shipping is the responsibility of the buyer and we recommend shipping with full insurance and signature required at delivery.

Special and custom ordered watches are non returnable.

What are your shipping and sales tax charges?

Free shipping worldwide for all items priced $500 and above. Small shipping charge may be required internationally for items $500 and below, please contact us for a quote.

7.975% sales tax will be added to orders shipped in California.